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Contact

How Can We Help?


Whether you need help choosing the right tool, charger or lift, have a question about your order, or want to plan a garage setup.

Most messages answered within 1 business day
Ways To Connect

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Email

support@garagified.com
Replies within 24 hours

Phone

(516) 687-5887
Mon–Fri 9am–5pm EST

US-Based Customer Support

Available weekdays during business hours

Prompt assistance from our US support team
Quick Answers

Frequently Asked Questions


How long does shipping take for my order?

Most orders ship within 1 to 3 business days. Total delivery time is typically 6 to 11 business days, depending on your location. You will receive a tracking number by email as soon as your order ships.

Do you offer free shipping?

Yes, we offer free standard shipping on most orders of $100 or more within the Continental U.S. Any shipping cost that applies to your order is shown at checkout before you pay.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. A 25% restocking fee applies to all approved returns, and return shipping is at your cost. If an item arrives damaged, defective or incorrect, tell us within 48 hours with photos and we will send a prepaid return label. Refunds are issued within 7 business days after approval.

Can I exchange a product for a different model or size?

Yes. Contact us within 30 days of delivery. Exchanging for the same item carries no restocking fee; exchanging for a different item is handled as a return. We cover return shipping if the original item arrived damaged, defective or incorrect.

How do I choose the right EV charger?

It depends on your vehicle and your electrical panel. A 40A charger suits most homes and EVs; 50A and 80A models charge faster but need a larger dedicated circuit. We recommend installation by a licensed electrician. Each product page lists full specs.

Can you help me check whether a product will fit my space?

Yes. Send us your garage dimensions, including ceiling height for car lifts, and we will check them against the product's specifications before you order.

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Business Hours


Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

What We Stand For


Fast Response

Every message gets a thoughtful reply within one business day, because your time matters to us.

Secure Shopping

Your payment details and personal information are protected with industry-standard encryption at every step.

Quality Guaranteed

We stock recognized brands such as Milwaukee and Autel, and every order is covered by our 30-day return policy.

Free Shipping

Most orders of $100 or more ship free within the Continental U.S., with tracking provided from warehouse to doorstep.